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Making e-Government Happen. Everyday co-development of services, citizenship and technology.

机译:实现电子政务。每天共同开发服务,公民和技术。

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摘要

In a joint research project concerning the use and design of IT in public services, we are using a simple figure of on-going, design-oriented interactions to highlight shifting foci on relationships of codevelopment of services, citzenship and technology. We bring together a number of concrete examples of this on-going everyday co-development, presented from the different perspectives that we, as researchers from different disciplines and traditions, represent in the project. The article explores and discusses wokring relations of technology production and use that we see as central to what is actually making e-government happen - or not happen. The main challenge in this area, as we see it, concerns making visible, and developing supportive infrastructures for, the continuing local adaptation, development and design in use of integrated IT and public services.
机译:在一个有关在公共服务中使用和设计IT的联合研究项目中,我们使用一个正在进行的,面向设计的交互的简单图来强调服务,公民身份和技术的共同开发关系的转移焦点。我们汇集了这种持续不断的日常合作发展的许多具体示例,这些示例是我们作为来自不同学科和传统的研究人员在项目中所代表的不同视角提出的。本文探讨并讨论了技术生产和使用之间的扭曲关系,我们认为这是使电子政务真正发生或不发生的关键。正如我们所看到的,该领域的主要挑战涉及如何在使用集成IT和公共服务的情况下不断进行本地适应,开发和设计,并使之可见并开发支持性基础结构。

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